Monday, 17 August 2015

Troubleshooting Visible Body

Are you experiencing issues with Visible Body on your laptop/PC?  For the issues below, please see the suggested solutions:

Using Visible Body in Safari – unable to select models using inbuilt touch pad. 
  • Attach a mouse to your laptop while using Visible Body OR
  • Install Firefox/Mozilla or Internet Explorer on your laptop/PC.  Chrome is not compatible.  Try installing Unity Player and launching Visible Body again in the new browser.
Downloading Unity Player – unable to download this and launch Visible Body
  • If using Safari, you need to install Firefox/Mozilla or Internet Explorer on your laptop/PC.  Chrome is not compatible.  Try installing Unity Player and launching Visible Body again.
  • If using a tablet, you will need to purchase ($) and download a personal version of the (Visible Body) Human Anatomy Atlas - 3D app version from iTunes or Google Play.
  • If using a different browser (Firefox/Mozilla or Internet Explorer), contact your campus library during opening times (or email the Virtual.Librarian@endeavour.edu.au) with details of your laptop/PC – type and version of operating system, what browser you are using, screenshots of any error messages.  We will get back to you as soon as possible.

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