If you regularly use Mendeley on your Mac do not upgrade to Word 2016 at the moment, as its not compatible with Mendeley.
If you've already upgraded and want to continue using Mendeley on your Mac you need to UNINSTALL Word 2016 completely, and go back to the 2011 version.
Hopefully Mendeley will update their system soon to cope with Word 2016, just not yet!
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